1. Protection of your personal data
We are delighted that you are interested in our company and our products and services, and want you to feel safe in the knowledge that your personal data will be protected when you visit our web pages. We take the protection of your personal data very seriously. Observance of the provisions of the German Federal Data Protection Act is a given for us.
We want you to know when we collect what data, and how we use it. We have implemented technical and organisational measures to ensure that the regulations on data protection are observed by both ourselves and the external service providers that we use.
2. Personal data
Personal data is information about your identity. This includes, for example, your name, address, telephone number and email address. It is not necessary for you to disclose personal data in order to be able to use our website. However, in certain cases we will need your name, address and other information in order to be able to render the desired services.
The same applies when we send out information materials, dispatch ordered goods, answer individual questions, etc. We shall inform you accordingly where this is necessary. Beyond this, we only save and process data that you give us voluntarily, as well as data that we collect automatically when you visit our web pages, where applicable (e.g. your IP address and the names of the pages that you access, the browser and operating system that you use, the date and time of your access, any search engines used, the names of downloaded files).
If you use services, we generally only collect the data that we require to render the services. If we ask you for further data, this is considered voluntary information.
Personal data is processed exclusively for the purpose of providing the requested service and protecting our legitimate business interests.
3. Purpose of personal data
We generally use the personal data you provide for answering your queries, processing your orders or providing you with access to certain information or services. For the purposes of maintaining customer relationships, we or a service company that we commission may also need to use this personal data to inform you of product offers or conduct online surveys, with the aim of further improving our ability to meet the wishes and needs of our customers.
If you do not wish to hand over your personal data to support our customer relationship management (particularly for the purposes of direct marketing or market research), we shall, of course, respect this. We will neither sell to any third party nor otherwise market any of your personal data.
4. Intended use
We will only collect, process and use the personal data you provide online for the purposes outlined to you. Your personal data shall not be disclosed to third parties without your express consent.
Personal data shall only be collected and passed on to authorised state institutions and authorities within the scope of applicable laws and/or where we are obligated to do so on the base of a court ruling. Our employees and the employees of the service companies that we use are obligated to maintain confidentiality and comply with the provisions of the German Federal Data Protection Act.
5. Data that is collected automatically when you visit our web pages
When you use our web pages, the following data is saved for organisational and technical reasons: the names of the pages that you access, the browser and operating system that you use, the date and time of your access, any search engines used, the names of downloaded files and your IP address.
6. Use of Google Analytics
“This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files stored on your computer that enable analysis of how you use the website. The cookie-generated information about your use of this website is usually transmitted to and stored on a Google server in the United States. However, if you are in a country which is a member state of the European Union or a contracting party to the Agreement on the European Economic Area, and if IP address anonymization has been activated on this website, Google will first truncate your IP address.
Only by way of exception will the full IP address be transmitted to a Google server in the United States and truncated there. Google will use this information on behalf of the operator of this website for the purposes of analysing how you use the website, compiling reports on website activity and providing further services related to website and internet use to the website operator. The IP address transmitted through Google Analytics from your browser will not be associated with any other data held by Google.
You can disable cookies by setting your browser accordingly; however, if you do this you may not be able to use the full functionality of this website. You can also prevent the data generated by the cookie and related to your use of this website (including your IP address) being transmitted to and processed by Google by downloading and installing the browser plug-in available at the following link. The current link is: http://tools.google.com/dlpage/gaoptout?hl=de.”
When you visit one of our web pages, we may store information on your computer in the form of a cookie. Cookies are small text files that a web server sends to your browser and that are saved on your computer’s hard drive.
No personal data about the user is stored, other than the internet protocol address. This information makes it possible for us to automatically recognise you on your next visit to our website and make navigation easier for you. For example, cookies allow us to adapt a website to suit your interests or save your password so that you do not have to enter it every time.
You can, of course, also visit our website without cookies. If you do not want us to be able to recognise your computer, you can prevent the storage of cookies on your hard drive by selecting “do not accept cookies” in your browser settings. Please see the instructions of your browser manufacturer for details on how to do this. However, if you choose not to accept cookies this may lead to restrictions of the functionality of our services.
8. Facebook, Xing and Youtube buttons (social plug-ins)
Our website uses plug-ins from the following providers (for example) throughout:
• Facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA. The Facebook Share plug-in is identified by a blue logo with a white letter “f” and the word “share”.
• XING, operated by XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany. This plug-in is identified by a white logo with the letter “X” in different shades of green.
• youtube.com, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This plug-in is identified by the word “Youtube” on a white background.
We would like to inform our users that the plug-ins for Facebook, XING and Youtube are installed on our website. If you click on one of the aforementioned buttons, the respective plug-in creates a direct link with Facebook, XING and/or Youtube. The content of the plug-in that you use is transmitted directly to your browser by Facebook, XING and/or Youtube. We are unable to influence the content of the transmitted data. However, we would like to inform you what data is transmitted to Facebook, XING and/or Youtube, to the best of our knowledge.
When you use the aforementioned plug-ins, i.e. click on the relevant button, information that you have accessed certain pages of our website are forwarded to the servers of Facebook, XING and/or Youtube. If you are logged in to Facebook, XING and/or Youtube, this means that the usage data is matched with your personal account. If you use the buttons, i.e. the plug-ins from Facebook, XING and/or Youtube, this information is transmitted directly to Facebook, XING and/or Youtube by your browser, and stored there. Even if you are not a member of the specified social networks, there is still a possibility that Facebook, XING and/or Youtube will ascertain and store your IP.
To find out more about the scope of the collection, processing and use of your data, as well as your rights and the settings available to protect your privacy, please visit the following web pages, which feature data privacy information from the providers of the social networks:
If you do not wish for Facebook, XING and/or Youtube to collect data about you via our website, please log out of Facebook, XING and/or Youtube before visiting our website. You also have the option of blocking the Facebook, XING and/or Youtube plug-ins with add-ons for your browser.
We have implemented technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorised access. All of our employees and all persons involved in data processing are obligated to comply with the German Federal Data Protection Act and other laws relating to data privacy, as well as to treat personal data as confidential.
Our safety measures are constantly being revised in keeping with technological developments.
12. Right to information
You can obtain information on the data that we have stored on you at any time. Should you require this, please write to: Dorfner GmbH & Co. KG, Willstätterstrasse 71, 90449 Nuremberg, Germany or send an email to Info@dorfner-gruppe.de.
13. Right to object
In addition, you may withdraw your consent to our collection, processing and use of your personal data at any time. Should you require this, please write to: Dorfner GmbH & Co. KG, Willstätterstrasse 71, 90449 Nuremberg, Germany or send an email to Info@dorfner-gruppe.de.
If you have subscribed to our newsletter or agreed to regular receipt of interesting offers and information from the Dorfner Group when using one of our contact forms, this means that you have expressly granted consent to us using your email address for the purposes of advertising. We have logged your consent and are obligated to keep its content ready for access at any time. You may withdraw consent at any time with future effect.
15. Questions, suggestions, complaints
Should you have any questions about our data privacy information or the processing of your personal data, you can contact our data protection officer directly:
Rechtsanwaltskanzlei Costard, Kanzlei für IT-Recht und Datenschutz, Mr Thomas P. Costard, Bayreuther Strasse 11, 90409 Nuremberg, Germany, Tel.: +49 (0) 911/790 30 34, Fax: +49 (0) 911/790 30 35, Email: firstname.lastname@example.org
He is also available as a point of contact in the event of requests for information, suggestions or complaints.